The Indonesian Telecommunications Regulatory Body (BRTI) says it has received numerous complaints from members of the public who were charged to vote for Komodo Island in the New7Wonders contest via SMS, a service that was initially touted as free.
At the beginning of the campaign, voting by SMS was said to be free of charge, but apparently cost the sender between Rp 1,000 (11 U.S. cents) and Rp 1,500 per SMS, before the fee was later cut to Rp 1 per SMS over the past three weeks, BRTI member Heru Sutadi said Monday.
“We received complaints regarding Komodo SMS [votes] from the public, who feel they have been wronged," Heru told tempointeraktif.com on Sunday.
He added that the Komodo SMS voting service was provided by Mobilink, in partnership with Indonesia's largest cell phone operator, Telkomsel, among others.
“We will summon Mobilink to question them on the matter. The management must return any funds allegedly taken from the public because it was earlier said to be free,” Heru said.
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